Business services

Mail handling for banks

Banking processes require timeliness, confidentiality and complete traceability. We organise correspondence workflows so items, confirmations and reports remain structured, with delivery status available in one place.

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Mail handling for banks

Service scope

  • Daily, transactional and registered mail handling
  • Workflow-stage and item-status control
  • Printing, personalisation, inserting and dispatch
  • Client access to reports, confirmations and returns

How we start working together

  1. 1 Review of the current process and volume
  2. 2 Agreement on scope, schedule and reporting
  3. 3 Controlled launch and ongoing optimisation

Frequently asked questions

Can the process be adapted to a bank's procedures?

Yes. Scope, schedules, item identification and reporting are agreed during implementation.

Can you handle high mail volumes?

Yes. The workflow scales to transactional and bulk mail with control over each processing stage.

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Customer service

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BackOffice Outsourcing

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Quality, security and business continuity

We work in line with recognised ISO standards that structure our processes and information-security practices.

9001:2015Quality management
22301:2020Business continuity
27001:2023Information security
27002:2023Information security controls