e-COK: correspondence under complete control
One secure place to register, monitor and archive correspondence handled by BackOffice Outsourcing. Your team can access items, dispatch books, costs, statuses and documents without maintaining separate spreadsheets.
Everything you need to control business correspondence
Complete registration
Addressee data, item number, cost centre, weight, mail type, price, posting parameters and QR code.
Tracking and history
Current status, postal event history and a downloadable PDF tracking report for every item.
Dispatch books
Permanent access to book scans with filtering, search and sorting of all entries.
Exports and reports
Export data to PDF, CSV or Excel for administration, accounting and compliance.
Online claims
Submit a postal claim directly in the system for us to forward to the postal operator.
Secure archive
Automatic archiving of registers and tracking data with access to the client's correspondence history.
Explore e-COK step by step
Browse 8 screens to see how the application organises the entire correspondence workflow — from posting to reporting and claims.
Access matched to your workflow
Clients may use a secure link to a selected dispatch book or a paid or free account with permanent access to all their books and items. Request account activation at bok@backofficeoutsourcing.de.
bok@backofficeoutsourcing.de